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FAQ's

conbrio technology

Security

Plans

conbrio technology

What is conbrio?

conbrio is a new revolutionary service that allows companies and employees to send files - faster, safer and easier than ever before.

How is conbrio different to other services?

conbrio is the only file transfer service that is capable of simultaneous sender upload and receiver download, resulting in a time savings of up to 50%.

What happens if the download is faster than the upload?

conbrio is constantly updating the remaining time required during data transfer. If your download "catch up" with the upload, it automatically reduces slightly. The upload can be even completely interrupted and resumed at a later date; the recipient gets hardly notice a thing because its download just runs a bit slower on.

Can I send multiple files?

Absolutely! Simply select multiple files and drags the group into the browser window. A ZIP file is automatically generated. Send the download link to the receiver as normal. This file transfer will be marked with a multifile icon in the file list in conbrio for easy idenification.

Can I use special characters in filenames?

Yes! conbrio supports file names in UTF-8 format. Special characters are no problem. The file can also be called "😄😄😄😄😄.pdf"

How much storage do I have?

Your storage space is unlimited! conbrio is a pure file transfer service and not a permanent storage solution. The files are automatically deleted after two weeks of our servers.

What browsers are supported?

For file download, no special requirements are placed on the recipient - the files can be downloaded in all browsers. To send files, a HTML5 enabled browser is required with at least the following version:

Browser Desktop Mobile
Chrome 13 40
Safari 6 6.1
Internet Explorer 10 11
Firefox 3.6 33
Opera 11.5 12
Android Browser - 4.4

Security

How secure is the file transfer with conbrio?

The transmission is encrypted in both directions with TLS (SSL). SSL is the standard method for encrypted transmission of data via a web browser, and is used by millions of websites.

Why is it important that conbrio is a German company?

The Federal Data Protection Act stipulates that companies that store data with a cloud provider verify that an adequate level of data protection is maintained. Many cloud providers are based in the USA. The US authorities, because of the "Patriot Act", have the possibility ot enforce the release of data from the cloud providers. This is in contrast to the BDSG and creates legal uncertainty for EU companies. conbrio solution is 100% hosted in Germany for all EU customers.

Plans

What happens when my free trial is over?

Nothing. If you do not want to use conbrio after the free trial month, then your account will be automatically marked as "inactive" and you can not send more files. Of course you can reactivate your account at any time by converting to a paid subscription.

What is the minimum term?

The minimum term is 30 days. You can cancel at any time and your subscription will end at the beginning of the next billing cycle.

Does my subscription renew automatically each month?

Yes, if you do not cancel during the prior 30 day billing period.

How can I cancel my subscription?

You can cancel your conbrio subsription at any time and your subscription will end at the beginning of the next billing cycle. To do this: Login » My conbrio » Invoice » My Plan. Then click on "unsubscribe". That's it.

Is it possible to switch between Plans?

Absolutely. You can change at any time. To do this: Login » My conbrio » Invoice » My Plan and click on "Change". Then select the package you require and the billing will automatically be updated.

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